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Support

Realty DataLink Setup Instructions

  1. To install Realty DataLink on your computer you must first register for an RDL account then download the main setup file.

    If you have not registered for an RDL account yet click the link below and fill out all the necessary fields:

    http://www.webrealtysolutions.com/rdl/register/register.asp

    Then be sure and visit our online store to purchase an unlock code and any add on modules you may want:

    http://www.webrealtysolutions.com/store.asp

    To download the latest setup file, visit our download page and download the correct file for your computer.  It will ask you if you want to "Open" or "Save" the file.
    Choose "Save" and select "Desktop" as the location to save the file to.

    http://www.realtydatalink.com/downloads.asp

  2. Now double-click on the setup MSI file you have downloaded which will start the installation for Realty DataLink.
    You will have to "Agree" to the terms and conditions of the EULA and then click "Next" until it starts copying the files.

    Note: In some cases you may receive a warning about a "Windows protected file", simply ignore this message and click OK to continue.

    We recommend that you keep the "rdlsetup.msi" file on your computer just in case you may need it again.

  3. The next step is to register Realty DataLink. There will now be an icon on your desktop for "Realty DataLink" which looks like a little blue house.

    Double-click on the icon to start the program, which brings you to the registration screen. Here you will enter your user name and password for your RDL account.

    After you have entered this information, click on the "Verify Authorization" button.
    Note: You must be connected to the internet at this time.

    If you have a firewall, it may prompt you to "allow" or "deny" permission for "ContactManager.exe" to access the internet; be sure to click "allow".

    When the verification is completed, your account information will show up in the Agent Setup screen where you can further customize your information as well as load in a picture & company logo for yourself. Once you update any necessary information on the Agent Setup screen you may continue using the program.

Should you have any questions or difficulties during this process or if you receive a warning that the software "cannot connect to the registry server", please contact us directly for additional support.